Making an impact for our client by achieving high levels of resident satisfaction
Our work for Hackney Homes is part of a long term partnering arrangement which includes repair and maintenance of door entry systems, CCTV security systems, and TV aerials, together with void refurbishment. General building work includes repairs to roofing, window repairs and renewals, and internal repairs to plastering and decorations, as well as kitchen units.
The contract is managed from a large site in the heart of Hackney, which we share with some of the Council’s representatives. On average we manage around 1,000 orders each month, and we’ve been successful in achieving over 98% satisfaction for responsive repairs.
- Repairs and maintenance
- Service: Repair & Maintenance