We recognise the importance of creating sustainable relationships with our suppliers, sub contractors and customers. We rely on these relationships to help our business run effectively and efficiently, and therefore we strive to continuously improve and develop these relationships.
The retention of our customers and supply chain is vital for creating a long-term, sustainable business, and a key part of this is about understanding the key priorities and areas of focus for our clients and the suppliers that we work with. As such, we work hard to ensure that our relationships are transparent and beneficial for all parties involved, by mapping the different types of communication and interaction involved in our service, in a bid to establish new, and better ways to deliver, so we can strive to make a bigger impact on people’s lives. We have focused our commitment to supporting the local economy on two key themes:
- Making a difference to our customers
Ensuring that our customers are content with the services we provide, and achieving targets around efficiency, effectiveness and sustainability
- Making a difference to our supply chain
Using our purchasing decisions to have a positive influence, and helping small and local businesses to thrive and grow