Whereas some companies treat health and safety as a given, at Lakehouse we view it as a central focus. We recognised in 2012, that we not only wanted our own employees to be the best practitioners of health and safety standards, we wanted all of our contractors to be the best too.
We formed the Lakehouse Health and Safety Legacy which is a health and safety training programme that exceeds industry standards and is essential for all our employees and is available to all of our contractors and their employees, at a subsidised rate.
Within our business we have a very active team of health and safety champions who coordinate consultation and communication with employees across the Group. They use forums such as the intranet to discuss safety strategy, review health and safety projects and reflect on industry and regulatory changes.
Our champions have been instrumental in raising the positive profile of health and safety amongst employees and managers and connections have been made between all departments – estimating, commercial and operations – to make sure health and safety is built in to everything we do.
Reporting of health and safety performance takes place monthly with results reported to the Board alongside environmental and customer satisfaction measures. Managers are positively involved in the reporting process and actively drive the improved performance of their teams.
There is an open and transparent culture at Lakehouse which means employees will communicate their views on incidents and better health and safety behaviours. Their opinions are taken as vital contributions to improving standards.